Engineering & Technology Excellence

Privacy Policy

Effective Date: July 1, 2025

Arom Haullage LLP ("Company", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website, [ https://www.aromhaullage.com ] (the “Website”), and our services related to the international trading of engineering goods and services.

By accessing our Website, you acknowledge and agree to the practices described in this Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you contact us, request a quote, place an order, or register for updates, we may collect:

  • Full name
  • Company name
  • Job title
  • Email address
  • Phone number
  • Business address
  • Country of operation
  • Tax or regulatory IDs (if needed for trade compliance)

b. Usage Data

We may collect non-personal data including:

  • IP address
  • Browser type and version
  • Device information
  • Time zone and location
  • Pages visited and time spent
  • Referral sources

This data helps us improve the functionality and performance of our Website.

c. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience, track usage patterns, and collect aggregate data. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information to:

  • Respond to inquiries, quote requests, and orders
  • Process shipments, contracts, and documentation
  • Manage client relationships and provide support
  • Comply with international trade laws and regulatory obligations
  • Improve website performance, user experience, and service offerings
  • Send relevant updates, newsletters, or promotional content (only if opted in)

3. Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Authorized employees and internal teams for business operations
  • Logistics and customs partners for shipping and documentation
  • Third-party service providers (e.g., IT support, CRM, payment processors) under confidentiality agreements
  • Government and regulatory bodies when required by law or for compliance with international trade regulations

4. Data Storage and International Transfers

Your information may be stored or processed in countries outside your own, where data protection laws may differ. We ensure such transfers are compliant with applicable data protection standards, using safeguards such as standard contractual clauses.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

However, no system is 100% secure, and we cannot guarantee absolute data security.

6. Your Rights

Depending on your jurisdiction, including under Indian law, you may have rights to:

  • Access, review, and correct your personal data
  • Withdraw consent where processing is based on consent
  • Nominate a person to act on your behalf in case of incapacity
  • Request erasure of personal data, subject to legal or contractual retention obligations

To exercise your rights, you may contact us using the information below. We will respond in accordance with applicable legal timelines.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law, trade regulations, or contractual obligations.

8. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites. Please review their policies before submitting any information.

9. India-Specific Data Protection Clause

This section applies to individuals located in India or whose data is processed in India, as per the Digital Personal Data Protection Act, 2023 (DPDP Act).

  • We collect and process personal data only for lawful purposes and in accordance with your consent or applicable legal obligations.
  • We operate as a “Data Fiduciary” under the Act and ensure that your data is processed fairly and securely.
  • Your data is not shared with third parties except as required for service delivery or legal compliance, with appropriate safeguards in place.
  • If you are a Data Principal under the Act, you may write to our Grievance Officer at the contact below to raise any concerns or request redressal.

Grievance Officer:

Name: Dinesh Kumar
Email: contact@aromhaullage.com
Phone: +91-96111-02971
Address: Arom Haullage LLP, F92 Manyata Residency, Rachenahalli, Venkateshpura, Bengaluru 560045, Karnataka, India.

10. Changes to This Policy

We reserve the right to update or revise this Privacy Policy at any time. The updated version will be posted on this page with a revised effective date. Continued use of the Website constitutes your acceptance of any changes.

11. Contact Us

For any questions about this Privacy Policy or your personal data:

Email: contact@aromhaullage.com
Phone: +91-96111-02971
Address: Arom Haullage LLP, F92 Manyata Residency, Rachenahalli, Venkateshpura, Bengaluru 560045, Karnataka, India.